2024-2025
Scan and Initiate Vehicle Inspection
Scan feature and auto detection of inspection template saved 90% of users manual effort and time.
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A leading truck and bus manufacturer wanted to enhance its fleet management platform to help customers monitor vehicle health, reduce downtime, and make informed maintenance decisions.
My contribution focused on improving the Fleet Vehicle Details page by bringing critical information and actions closer to the user.
This case study highlights my exploration of how vehicle health, faults, battery, and fuel information can be presented in a more intuitive and actionable way.
Project: Fleet Management Platform
Role: UX Designer (Interaction Design)
Focus Area: Fleet Vehicle Details Experience
Duration: Ongoing Product Enhancement
Case Study
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Challenge
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Solution
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Scan code was available near driver side door.
Clearly communicating in input label helped inspectors finding the scan code sticker.
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Discovery phase involved understanding the eco-system, applications communications, loop holes, and technology and framework used. Key challenges and limitation of technology was the primary need to deliver the phase wise releases of product.
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Design phase. I tried to showcases the key interactions that drives the journey of scanning the bar/qr code to vehicle type identification and presenting the inspection templates based on vehicle type. Every interactions has a specific reason in placing the ui-element in right place.
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Detects the vehicle type on scan, and presents relevant inspection templates as per vehicle type.
Scan feature helped inspector to quickly scan the code and get the vehicle details.
This helped avoiding manul entry of 16 digit vehicle identification number.
Scan code was available near driver side door.
Clearly communicating in input label helped inspectors finding the scan code sticker.
